SHIPPING TERMS AND CONDITIONS
We ship our products to you across India and if you wish the parcel to be sent worldwide, we can do the same for you on your behalf.
Online orders are shipped within 7 business days via courier or Speedpost depending on your shipping location. In the rare event of a delay in production of shipping, we shall notify you immediately.
Shipping in India for a purchase above INR 5000/- is free. The cost of shipping will be informed to you while you check out. For other countries shipping charges will be specified on checkout. This will be calculated based on the weight of each product.
Import duty or tax costs will be invoiced to you directly from our courier partner, as applicable in your country.
You will receive order related emails in two stages. After placing an order, you will receive an e-mail acknowledgment. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. This will be followed by another e-mail once your orders is shipped. This email will contain the details of the courier and the tracking number with which you can trace your package.
You will be able to track your order on the website of the relevant courier company through the tracking code in the email.
Please ensure someone is there at the given address to receive your order. Delivery will be attempted twice before the shipment is returned to our studio. There will be additional fees for further delivery attempts.
Please note that we will be unable to schedule shipping for orders with incomplete address or wrong telephone number.
If you desire express shipping, please write to [email protected] with subject: EXPRESS SHIPPING, to inquire about the additional charges to your city
All costs of shipping the products back to us for returns or exchanges will be borne by the customer.